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The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Are you looking for a simple way to easily store and manage your customer information? Then look no further than Crumbs CRM for Jira!
By integrating Crumbs with Jira and Jira Service Management, your organizations are automatically synced. This simple process enables you to capture more information and manage customer data directly in Crumbs. By doing so, you have a central location for you to access all your relevant customer information, in context!
Replacing the need for clunky and expensive CRM tools, Crumbs offers a simple alternative that provides high-level customer data in context. The ‘Customers’ page within the app lists customer information, resulting in easy search data retrieval and works directly in Jira.
You can view your customers as cards or in a grid on the home page, depending on which view suits you best! The easy-to-use and visually appealing Crumbs interface works to enhance your team’s Jira customer support experience.
You can also use JQL to search for issues linked to customers in Crumbs based on the value of custom customer fields. This makes it easy to find what you need and by cutting down the time it takes you to find customer information, you can instead focus on more mission-critical work.
Using Crumbs as a single source of truth to share information across multiple teams and divisions, helps you improve and facilitate organizational-wide customer data consistency and efficient information sharing. Ultimately, Crumbs works to save time and maximize efficiency in your team by streamlining your experience and positively impacting customer support.
Start your Crumbs journey today on Atlassian Marketplace, where you can get the app for free for your first 10 users!
Lauren - New Verve Consulting
New Verve Consulting