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Copy fields into Description

Is it possible to copy the fields for an issue into a description?

In Jira, for a project with a particular issue type - When someone wants to create a new ticket -  I want information collected in separate fields (like a form that captures data) and aggregate it in the description field.

Reason for this is : I have the jira cloud slack app integration , but it only works with summary and description field.

1 answer

0 votes
John Funk Community Leader Jun 30, 2020

Hi Joe,

Yes, you can do that with Automation For Jira. Here's some information to get started:

There are two types of automation:

  • Global: In the Free version, you get 100 executions per product, per month
  • Project: In all versions, you get unlimited executions per month

Automation Basics: https://www.atlassian.com/software/jira/guides/expand-jira/automation

You can do this via global rules to apply to all projects also. You'll need to be a Jira Admin/Site Admin, go to Jira Settings > System > Automation Rules (left-hand menu).

For more on using Automation For Jira see these help pages.

Your rule will be based on a new Issue being created.

Then put in any conditions.

Then Edit Issue action.

For the Description value use:

{{issue.description}}

{{issue.first field}}

{{issue.second field}}

And so on. 

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