I have added Comment on the existing issue through outlook.
After I added a comment, that existing issue is displaying on the sidebar. It's very good.
But when I reply on that email it is not adding as a comment on the ticket. ( As Mail handler email is not involved on the ticket ).
It will be very good if the reply will adds a comment on the existing ticket.
Could you please help me if there is any related config that I can achieve my requirement.
Thanks in advance.
We are excited to share that AWS Service Catalog Connectors for Jira Service Desk (JSD) Cloud and JSD Server/Data Center are now available in the Atlassian Marketplace. Users can now request admin-ap...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events