Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Clear the cache for Microsoft Teams desktop application

To clear the cache of your Microsoft Teams applications locally, you can follow the steps as below:

Windows

1 Quit Microsoft Teams desktop application. To do this, either right-click Teams from the Icon Tray and select Quit or run Task Manager and fully kill the process.

2 Go to File Explorer and type in %appdata%\Microsoft\teams.

3 Once in the directory, you’ll see a few of the following folders:

  • From ‘Application Cache’, go to Cache and delete any of the files in the Cache location. “%appdata%\Microsoft\teams\application cache\cache”

  • From ‘Blob_storage’, delete any files that are located here if any. “%appdata%\Microsoft\teams\blob_storage”

  • Within ‘Cache’, delete all files “%appdata%\Microsoft\teams\Cache”

  • Within ‘databases’, delete all files “%appdata%\Microsoft\teams\databases”

  • Within ‘GPUCache’, delete all files “%appdata%\Microsoft\teams\GPUcache”

  • Within ‘IndexedDB’, delete the .db file “%appdata%\Microsoft\teams\IndexedDB”

  • Within ‘Local Storage’, delete all files “%appdata%\Microsoft\teams\Local Storage”

  • Lastly, from ‘tmp’, delete any file “%appdata%\Microsoft\teams\tmp”

4 Reopen Microsoft Teams application.

macOS

1 Quit Microsoft Teams.

2 Open the Finder.

3 On the Finder, select Go > Go to Folder or press Shift+command+Z and paste the following folder paths:

  • "~/Library/Application Support/Microsoft/Teams/Application Cache/Cache"

  • "~/Library/Application Support/Microsoft/Teams/blob_storage"

  • "~/Library/Application Support/Microsoft/Teams/Cache"

  • "~/Library/Application Support/Microsoft/Teams/databases"

  • "~/Library/Application Support/Microsoft/Teams/GPUCache"

  • "~/Library/Application Support/Microsoft/Teams/IndexedDB"

  • "~/Library/Application Support/Microsoft/Teams/Local Storage"

  • "~/Library/Application Support/Microsoft/Teams/tmp"

4 Restart Microsoft Teams.

0 comments

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Apps & Integrations

Send an Email or Publish to Confluence - What should you do with your release notes?

Background When you hear the words ‘Release notes’, almost always you think of an unsolicited email from a software vendor. But I am here to tell you that from our data, sending release notes via E...

129 views 1 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you