Can I comment on a linked issue when an issue is resolved with Automation for JIRA?

[andreas]

I'd like to comment on a linked issue, when a linked issue is resolved. Is this possible with Automation for JIRA?

[andreas · Accepted solution]

Yes this is possible with a rule like this:

comment-on-linked-issue-on-resolve.png

Lets take a look at this in detail:

• This rule is triggered whenever an issue is transitioned

• Next we use a compare condition with a smart-value to check if the status changed:

  {{#changelog.status}}{{toString}}{{/changelog.status}}

• Next we check that the issue is now resolved using the JQL "statusCategory = Done" with the JQL condition.
• Then we branch off using the 'Related issues' action to iterate over the linked issues
  • On this branch we can then use more conditions to filter the linked issues (in this example I use a JQL condition to look for linked issues of "type = Task"
  • And finally we can add a comment to those linked issues using the 'Add comment action'. We can even reference the original issue using the {{triggerIssue}} smart-value