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Both Big Gantt does not allow export with Big Template


we are using Big Gantt in Jira-Cloud. Additional we installed Big Template.

03.JPGNow we try to export out of Big Gantt using the export button.


We get allways an error message that this functin need an additional add on.

02.JPGBut as you can see above the add on is already installed.

Any idea what I need to do?

Thanks :-)


5 answers

I have had the exact same problem. It would be good if support could answer this question.

I have the same problem.

Same issue here?  Anyone monitoring these forums?


Did any of you get the issue fixed?



same problem on my side

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