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How much time (and money) do you lose on recurring tasks? According to The Anatomy of Work Index report, employees spend roughly 60% of their time on "work about work". Routine tasks hinder the company's productivity. No matter what industry you work in, there are always repeatable activities that someone calls boring processes, but they are commonly known as business processes. These include employees or clients onboarding, pulling and finding data, preparing contracts, filing documents, etc. To minimize repetitive processes, eliminate errors, and lower operating costs, companies adopt automation technology. Let's look at what Business Process Management is and how Jira can help with organizing monotonous work.
A business process is a set of regular steps that must be followed to achieve a specific business goal. Analyzing and trying to improve each of those processes is where Business Process Management (BPM) starts. BPM answers what, when, why, how work is done, and who handles it.
Why it's vital to manage business processes:
BPM techniques enable you to determine how frequently a task is completed and how long it takes to finish the process, allowing you to determine your business's overall cost and value.
Now let's move to Jira and what tools are available here to optimize your processes. If you're on the Cloud version, check out the following methods.
2.1. Automation for Jira Cloud
Jira automation is a built-in option you can use for free. You can automate your work with issues, track and manage your automation activities, create a more complex than defaulted workflow. For beginners, it may take some time to organize everything properly. Learn more on automation of process management.
One of the pitfalls is limits to the number of requests. When setting up several types of automation for different departments, at some point, the automation may stop altogether, which can negatively affect the Jira workflow. Besides, it does not allow to optimize process completely, only some parts of work.
2.2. Free add-ons from outside parties
You can create automation rules to integrate and automate your processes through repositories. E.g., Bitbucket and Jira integration allows automating tedious tasks.
2.3. Marketplace add-ons
SaaSJet team has developed Business Process Manager to make each of the recurring processes handy and team-friendly. You need no extra knowledge or studies to manipulate the application. The whole process includes all the necessary tasks to run it.
To better understand how it works, let's try to create an Employee Background Check process template. Background checks on applicants and employees are an excellent method to discover potential problems that could damage your organization. A critical factor in successful verification is standardization and following the stages.
Steps to follow on managing processes:
1. Start on the template
After installing the add-on, you'll have a standard Employee Background Check template available. So, to run the process, click the Start button.
2. Edit the template according to your needs
Add steps to personalize the process for your company.
3. Create tasks for the person in charge and in the right group
Collaborate with different people and departments around your process.
4. Monitor processes in the real-time
Once the process runs, you can watch the progress and keep everything under control.
5. Get an archive of all running processes in this template to check Employee Background
6. Edit anytime you need
Make changes instantly as soon as you need to. The changes will be active when you start the next process.
7. Manage access rights
Create processes that will be visible only to people who need them. Access rights securely protect all data.
Performing the same task over and over again leads to employees' lower productivity, frequent errors, and poor work quality. That's why it's so important to estimate your workflow and choose the most appropriate tool to optimize your business processes. Try Business Process Manager created by SaaSJet Team and share your experience here.
Zoryana Bohutska _SaaSJet_
Customer Success Manager at SaaSJet
51 accepted answers