I'm looking to set up an automation that will automatically reply to ticket creator and particpants, I know there's options to "Comment on issue" but this is an internal comment only.
There is another option, "send an email" which I tested but I'm looking to have it ask the ticket creator a couple of questions so that they can reply.
Is there a simple solution to this without having to have it send an e-mail asking them the question(s) and then telling them to update the ticket?
This month the spotlight is on AppLiger. We caught up with Pavel Pavlovsky, CEO and Product Manager, to learn how the company started and what fuels the team's creativity. Atlassian:...
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