Apptoberfest Demo: Viewtracker - Analytics for Confluence

[#1]

Hi Community,

we’d like to present a typical use case for our app Viewtracker - Analytics for Confluence. Meet Linda (Confluence Administrator) & Edmond (HR) on their quest to track user interactions in Confluence.

https://www.youtube.com/watch?v=BKl0DGZpqOk

Viewtracker listing on the Marketplace 

If you found the demo useful, we’re looking forward to seeing your likes and comments!

Best, Cora from the bitvoodoo team

[Laura Holton _ACE Rotterdam_]

Here's to the team Linda, Edmond and of course yourself @Cora Egli_bitvoodoo_ 🙌 I thought the demo was great!

[Cora Egli_bitvoodoo_]

Aaww, thanks so much for the kind words, @Laura Holton _ACE Rotterdam_ - it means a lot!

[Huwen Arnone _Deiser_]

It's cool to see all the different metrics and analytics that can be obtained from Confluence. That's very interesting, and thank you for sharing and participating in the Apptoberfest @Cora Egli_bitvoodoo_ 

[Cora Egli_bitvoodoo_]

Thanks a lot for the support, @Huwen Arnone _Deiser_ ! I too think the Apptoberfest is very valuable to discover new apps.

[Teodora Nikolova]

Wow! 👏 Thank you for creating this content @Cora Egli_bitvoodoo_ it's a top notch work, indeed!

💯

 

[Sam Nadarajan]

I've been casually interested in determining the effectiveness of Confluence docs in our company for some time now. We have a number of information spaces to be used internally, and it's been hard to identify what content is effective or being utilized. I was impressed with the reporting here, and even more impressed that you could see which users have been utilizing the content within a space. I was also very impressed with the attachments reporting feature. I could see myself reorganizing page content to emphasize important attachments if the viewing was insufficient.

One question I do have, does this app also track page/space metrics for Confluence spaces integrated with JSM? Will it count views if customers view pages in the portal, or when agents link the Confluence page to an issue?

Thanks!

[Cora Egli_bitvoodoo_]

Hi @Sam Nadarajan - thanks for the kind words!

As for your specific question: Yes, Viewtracker measures views from JSM and lets you filter the report by JSM views in the Data Center/Server version.

Thanks for your interest in Viewtracker - please reach out to us if you have any more questions.

Best, Cora

[Brant Schroeder]

@Cora Egli_bitvoodoo_ This is a pretty cool app.  I have seen several questions in the Atlassian community that this app would solve.  I will remember it and let people know about it.

[Nikki Zavadska _Appfire_]

Great demo @Cora Egli_bitvoodoo_ thank you for sharing! This might be a silly question but if we use for example Refined to stylize our Confluence pages and they're on the custom domain would this analytics tracking still work? I think it would be helpful for us to see what pages are worth focusing on and what needs to be improved. Thank you!

[Cora Egli_bitvoodoo_]

Hi @Nikki Zavadska _Appfire_ Not a silly question at all :-) We would have to test it to make sure. Please reach out to us via support@bitvoodoo.ch and we'll be happy to assist.

[Brant Schroeder]

@Cora Egli_bitvoodoo_ 

Nice demo video.  I just had a question about Confluence analytics the other day.  This would be a great app to refer users to.  Thanks

[Michaela Mayer _K15t_]

Thanks @Cora Egli_bitvoodoo_ for sharing this 😊

[Aron Gombas _Midori_]

@Cora Egli_bitvoodoo_ It looks great! My question is how does Viewtracker compare to Confluence Analytics? (Do you have a comparison table maybe?) They seem to have a lot in common, at least for the first look.

We also develop an app for content lifecycle tracking and it has its own, built-in analytics capabilities:

Our primary focus is not being a complete solution for analytics, but to make view/edit metrics an input dimension to content statuses. For example, the app can set each page to a status that depends on the last view's date, and allow the content owner to have a deeper look on the analytics.

[Cora Egli_bitvoodoo_]

Hi @Aron Gombas _Midori_, thanks for the addition and question.

You can see differences in the visuals and texts on the Viewtracker Marketplace Listing. We are also working on a direct comparison of Viewtracker and Confluence Analytics, which I will share later 👍.