App content (that update custom field) is refreshed on every single update on Issue view

[mariya_solovey]

Hello everyone,

I am using Smart Checklist (third-party app) on several cloud instances. And face different behaviors while working with it in different instances. 

In one instance: Smart Checklist is enabled for projects and is added to the issue view. If any updates are done to the checklist that is applied to the issue (add new items/edit existing/change status etc.) after some time the whole content of Smart Checklist is reloaded.

In another instance: Smart Checklist is enabled for projects and added to the issue view. If any updates are done to the checklist that is applied to the issue (add new items/edit existing/change status etc.) there is no reload of Smart Checklist.

In both instances, custom fields related to the app are created but not added to the Issue view.

Was able to reproduce the same case with another third-party app - Issue checklist Free. This app also has custom fields that are updated when any changes are made to the checklist.

Does anyone observe the same issue with content reloading for any other third-party add-ons that you are using/working on?

[James Richards · Accepted solution]

Hello @mariya_solovey

Thanks for letting us know. We're looking into this today and rolled back a change that introduced this issue.

We're working to fix these over the next few days.

Regards,
James.