You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
i have a custom field that you can add an email address (firstname.lastname@example.org) and I would like this email to be added as a request participant.
I add automation that I'm adding as a customer the email address and also a post faction that I'm searching for this customer accountid and add it as a participant but didnt work. Can anyone have a similar case and how did you resolve it?
Hi @Loukia Christoforou and welcome to the community,
May I ask what is the business need for that and what you are trying to achieve? The reason I'm asking is because since JSM comes with a request participant field, can't really see the need to add one more.
And in addition: Are you on cloud or on prem? Do you use a CMP or a TMP project?