Basic responsibilities are below. Feel free to reach out via email to phil@hirewell.com if interested.
- Analyze, review, and document current functionality to determine potential areas of improvement.
- Manage user permissions for tools according to the needs of projects and teams.
- Perform application and system administration tasks, including data backups and scheduled jobs.
- Test new versions of the tools and plug-ins to ensure compatibility.
- Research and utilize industry standard methods and techniques.
- Maintain users and groups across multiple instances of Jira Software and Service Management. Monitor license limits and notify management when threshold is reached.
- Improve JIRA security. Set access permissions for JIRA projects and Confluence spaces.
- Knowledge of JIRA filters, reporting, and dashboard functionality.
- Communicate and share knowledge with internal and external contacts at all levels.
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