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opsgenie.com alerts - disable

Please help me disable those alerts. I do not want to receive them. Me and anyone in the team.

 

Description:

View incident: 

Responders:

 

Details:

incident-alert-type

:

Responder

Source:

 

Integration:

()

Created At:

Dec 13, 2022 12:47:10 PM

Tags:

 

Id:

80e8f6e2-f905-42a2-871d-e46bbc315b37-XXX

TinyId:

23

Show Alert

 

1 answer

1 accepted

1 vote
Answer accepted

Hello Anna,

I faced the same issue and here is my two proposals to solve it :

  • In Project Settings / Features : you can disable Alerts and the work category Incident management if you do not need the related queues.
    Incident management category.png

  • You can disable the email addresses of your agents in the Opsgenie settings :
    • In Project Settings / Features / Alerts, click on the Alerts by Opsgenie link to access to Opsgenie.
    • Then go to Settings / People / Users. You will be able to access to each profil of your team.
      Opsgenie settings.png
    • Disable the email address of your team member in the Notification tab.
      Disable email address opsgenie.png

I hope these solutions will help you.

Kind regards,

Nathan Weelen

Thank you Nathan. This was really helpful.

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