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Hello Anna,
I faced the same issue and here is my two proposals to solve it :
- In Project Settings / Features : you can disable Alerts and the work category Incident management if you do not need the related queues.
- You can disable the email addresses of your agents in the Opsgenie settings :
- In Project Settings / Features / Alerts, click on the Alerts by Opsgenie link to access to Opsgenie.
- Then go to Settings / People / Users. You will be able to access to each profil of your team.
- Disable the email address of your team member in the Notification tab.
I hope these solutions will help you.
Kind regards,
Nathan Weelen
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