opsgenie.com alerts - disable

[Anna Arczynska]

Please help me disable those alerts. I do not want to receive them. Me and anyone in the team.

Description:	View incident:
Responders:
Details:	incident-alert-type : Responder
Source:
Integration:	()
Created At:	Dec 13, 2022 12:47:10 PM
Tags:
Id:	80e8f6e2-f905-42a2-871d-e46bbc315b37-XXX
TinyId:	23
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[Nathan Weelen · Accepted solution]

Hello Anna,

I faced the same issue and here is my two proposals to solve it :

• In Project Settings / Features : you can disable Alerts and the work category Incident management if you do not need the related queues.
  
  
  
• You can disable the email addresses of your agents in the Opsgenie settings :
  • In Project Settings / Features / Alerts, click on the Alerts by Opsgenie link to access to Opsgenie.
  • Then go to Settings / People / Users. You will be able to access to each profil of your team.
    
  • Disable the email address of your team member in the Notification tab.
    

I hope these solutions will help you.

Kind regards,

Nathan Weelen

[Anna Arczynska]

Thank you Nathan. This was really helpful.