Multiple Create Transition States and Type Restriction

Question

Hi All,

I would like to be able to create a second create transition, transition. I can't seem to be able to do it. I would also like to restrict one of the transitions to only create Tasks or Sub-Tasks and the other one to only create Bugs.

Is this possible and if so how would I go about doing it?

Thanks

Anis Ahmed Chohan

Nic Brough -Adaptavist- · Accepted Answer

You can't.  The workflows only support one create transition, and by definition a transition only has one end point.

I was going to start on processes that can transition an issue after creation (which you can't do on Cloud), but actually, you have a better option, which you've already started to think about.

You can create two whole new workflows.  Let's say you have a workflow called StartX that creates issues with starting status X, and the other called StartY with starting status Y (they can be identical on all other points if you want, or totally different).  You can then set up a workflow scheme that says:

Task: use workflow StartX

Sub-task: use workflow StartX

Bug: use workflow StartY