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I added users containing errors in the name in team-managed software project

pm pm
pm pm
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July 1, 2024

Hello to evryone,

How can I delete users from a team-managed software project? this user actually doesn't exists.. 

 

I tried to check in the access list in project settings (I'm Admin) but I'm not able to do anything..

 

Thank you in advance!

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Adrián García González
Adrián García González
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July 1, 2024

Hi @pm pm, welcome to the Atlassian Community!

In the Free version of Jira you can't edit or manage permissions at project level, for that you should upgrade to a Standard or Premium license.

In order to delete the user that doesn't exist you should go to the user administration of the site:

remove_user_1.png

And in the list of users in Actions give it to Suspend access:

remove_user_2.png

That way the user will disappear from the site and therefore from the project.

I hope this helps you, best regards!

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Jira
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Product Admin
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