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How to increase automation limit ONLY on plan?

Mireya Cintora

Our company currently has Jira Service Management Premium where we are allotted
1,000 x the number users (128) = 128,000 automations per month.

Is there a way to purchase an add-on to increase only the automation limit? We are small numbered company with only 128 employees so going Enterprise seems overkill. Bit if there is no other way to increase our limit, what are the key differences between the two tiers: Premium and Enterprise?

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Bill Sheboy

Hi @Mireya Cintora

I do not believe there is an upgrade for just automation usage, regardless of product and user licensing.

However you may have more "usage" available than you think as there are limits for each of your products. Only global / multiple-project scope rules are limited by the product with the highest monthly limit. Please review this information with your Jira Site Admins to learn more: https://support.atlassian.com/cloud-automation/docs/how-is-my-usage-calculated/#What-are-my-usage-limits

For more information about the different Jira Cloud plans, please look here: https://support.atlassian.com/jira-cloud-administration/docs/explore-jira-cloud-plans/

Kind regards,
Bill

Amelie Winkler _Appfire_

Hi @Mireya Cintora – Amelie from the Appfire team here!

Unfortunately, as Bill mentioned above, there's no way to upgrade just your automation usage at the moment.

However, you might find it helpful to review your existing automations to see if there are ways to reduce the number of rules you're running. Here's a blog post that offers some tips to reduce your existing automations.

Also, it could be worth checking if you already have any third-party add-ons in your instance. Apps like JSU, JMWE, or Power Scripts have unlimited automations, which could be a shortcut.

Mireya Cintora

Thank you!

Mireya Cintora

@Amelie Winkler _Appfire_

What are the key differences between all three? It seems like they are help us use unlimited automations?

Amelie Winkler _Appfire_

Hi @Mireya Cintora, yes you're right, all of them have unlimited automations.

The differences between the three apps are primarily how you use them (no-code vs. scripting) and the level of flexibility needed (simple use cases vs. more advanced automation needs).

JSU is the easiest to use since it has a beginner-friendly interface. It's focused on workflow automation.
JMWE is a mix between no-code and low-code. Next to automating Jira workflows, you can set up scheduled and event-based automations, similar to Jira automation.
Power Scripts is scripting-based automation, so it offers full flexibility. You can automate any of the above and customize your instance by integrating external tools, building scripted JQLs, creating scripted custom fields, etc.

Check out this blog post for a more detailed comparison.

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