I'm currently studying for ACP-300 exam and i would like to figure out how the 'median' on the Control Chart is calculated.
Could someone further explain me what is the purpose of the meadian time and the differences with the average time also displayed in the chart?
Thanks in advance!
median time and average time are calculated from the same pool of issues. Each issue will come up with a time spent "working on it", i.e. time spent in the selected columns/statuses. Then the formulas are applied to the scope and you get the median and average values. It is just different ways of interpreting data.
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