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How do I change the user who a rule is performed by in a project

Would like to change the user who creates the comments on tickets to be a generic user/bot name rather than actual employee name. It will not allow any other options to be selected. We have already created the user we would like to have run the rule. 

 

rule user.PNG

1 answer

0 votes
Moses Thomas Community Leader May 13, 2022

Hello Kevin,

Please check the user management if such user exist or ask with your site admin, you may also search by user name i.e user login instead of name and surname.

 

Kind regards,

Moses

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