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Have Assigned fields and reporter fields

I'm trying to have my Assignee and Reporter just below the SLAs however I have tried everything to get it there and the closest Ive got is to have a second screen under Default where I have to click and then I can assign to people. 


Any ideas of what I can do to fix this and have Assignee and Reporter and potentially Required Participants? 


Screenshot 2020-12-07 at 17.25.10.pngScreenshot 2020-12-07 at 17.25.24.png

1 answer

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2 votes
Answer accepted
Jack Community Leader Dec 07, 2020

Hi @Renato Osorio , you indicate you have tried everything but what exactly have you tried? Can you share a screenshot of your layout screen? Click on the Configure link while in issue detail view.

Hi @Jack

I have just saw something that I've never even seen before that I can change the default and adding it to the main field. 

I have amended it now and have noted it for the future. I kept looking in screens and workspace and couldn't find it there, never even crossed my mind to look for it here.


Screenshot 2020-12-07 at 18.01.43.png

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Recently you can also use Pin's to bring specific items to the top.

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