Error with X-Ray Document while generating test execution report

Brajendra Kumar
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February 24, 2025

While trying to generate a test execution report the X-ray Document generator is getting stuck at 78% completion... and throwing error sometime later without getting 100% completed. Here is the screenshot of the error. Could you please suggest how to get this fixed?

Jira-Xray-doc_generator_issue.png

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Francisco Fonseca _Xray_
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February 24, 2025

Hi @Brajendra Kumar

Welcome to the community!

I would suggest you to contact our Support here: https://jira.getxray.app/servicedesk/customer/portal/2

They are able to assist you with this.

Best, Francisco

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