Automation - See if an email address is the same as a user in a group?

Rostam Kilgour
Contributor
October 11, 2024

We use Jira for logging faults and get the reporter information in via Power Automate (from an MS Form). We scoop up the email address of that reporter (someone who most likely doesn't use Jira) and enter it into a custom field. Our Engineering team then work on the issue to resolve it.

Sometimes our engineers will submit their own issues, in the same way. We scoop up their name and email address. But I want to run a rule against the name or email address to indeintify if the reporter is in our Engineering User Group for the project we work out of. Does anyone know (either using JQL or Smart Values) to find out if a search of users in a group by email address can be done via automation? 

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Max - Swift Checklist Dev
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October 11, 2024

Hi @Rostam Kilgour ,

 

you can get users from a group using Web Request action and invoke jira API, https://community.atlassian.com/t5/Jira-articles/How-to-retrieve-users-from-a-specific-group-with-simple-Jira/ba-p/2191601 here is a post which describes how to work with this API in Automations.

Rostam Kilgour
Contributor
October 16, 2024

Thanks. Do you know how I quirey a group name with a special charatcer or space in it?

 

I'm getting this error.

 

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