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Auto issue creation using JIRA automation

Sakura Yamada

I have integrated JIRA with gitlab and created a rule in JIRA to create issue when build fails.

But when build fails in gitlab issue is not getting created in JIRA automatically.

What should I do to auto create issue?

Accepted answers

Bill Sheboy

Hi @Sakura Yamada -- Welcome to the Atlassian Community!

For a question like this, please consider posting an image of your rule and an audit log entry showing an execution which does not behave as you expect. That will provide some context for the community to advise you. Thanks!

Best regards,

Bill

All comments

Bill Sheboy

Hi @Sakura Yamada -- Welcome to the Atlassian Community!

Best regards,

Bill

Sakura Yamada

Thanks for replying. I am sharing the images for audit log and for rule.

Andreas Knecht

Hi @Sakura Yamada ,

Can you please provide some more details and show us how you've configured your gitlab integration in Jira?

Also can you show us a screenshot of the failing build that should have triggered this rule?

Cheers,
Andreas

Sakura Yamada

Shared the screenshots for the Gitlab-JIRA integration. Also shared screenshot for build failure. I kept build name as blank (for all the builds) while creating rule. Also tried this automation for other pipelines but not able to trigger the rule. Please suggest me to solve this issue as soon as possible Integration Screenshot.png

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