The organization I support needs software tools to manage servicing of specialized custom equipment (hardware and software). We need a tool that does inventory management; tracks issues, repairs and routine maintenance; tracks the status of assets (new to inventory, in use, in stock, being repaired, marked for disposal, etc.); provides access to reference materials (tech manuals, operations manuals, repair manuals, installation and deinstallation schedules); provides customized dashboards for status information and query functions; provides reports on inventory status, issue trends, actual vs. planned maintenance level of effort, etc.,.
I think one or more Atlassian products can do what we need, but I have no clue which products I actually need, and whether it's best to start with a basic product like Core and customize it, or a specialized product like JSD and (somehow) strip out unnecessary clutter.
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