I've been thinking about year 2020 and all the new things I've discovered. But one thing surpasses the others and it is called Automation for Jira :-). In the beginning of the year I started to use server version and later the cloud version. There are so many possibilities, smart values, great audit log and notifications, when something goes wrong. You don't need any special skill to create new rule and I always find something new, when I use it. This is definitely something which make sense to me and I enjoy the work with it very much.
And what about you?
Thank you for sharing your opinions.