Atlassian, it's not OK to claim you have fixed an outage and show your systems are operational when it is not the case. I still can't add images to Confluence Cloud pages. This is a basic use case that should have been tested before claiming everything is fine again.
This is not how you build trust with customers. I understand fixing problems takes time, and sometimes there are follow up issues. But that doesn't mean you should not be transparent and complete in your assessments and communication.
Extremely disappointed. On top of the recent large price increase, I am losing motivation to defend Atlassian products from the doubts of my business stakeholders.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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