The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hello,
What is the best way to create a Kanban and Scrum boards in a Service Desk Project?
Actually i can't do this in the Service Desk Project.
I want to create the scrum board that has an issues of a new release for example, and a kanban board with the issues most urgents outside a programated release.
I created a Software Project that has the issues of another project. This another project is a Service Desk Project, but the Scrum Board is strange, some issues status has a yellow triangule.
When i change the issue column i receive the message below:
"Something isn't letting us move XXXXXX to Done. Ask your project administrator to check the workflow settings and transition conditions."
Can you help me?
Thanks a lot!
Hi Nic,
I need a local to create the boards and projects with Service Desk type are unavailable for it. So i create a Software Project to be a local for the boards and i did like you said to shown the issues in the boards.
My user is a service desk agent and i can change the issues status, but i just can do it inside the issues, but i cant move the issues through the collumns in the boards...
Do you have any other ideia to help me?
Thanks a lot!
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events