Send email notification to current user

I need to send email notification to current user. So I defined the event with notification to current user.

The problem is, that the users have the setting set "My Changes" = "Do not notify me" and also the global setting is the same.

And this settings must stay this way, because the sending of email notification to current user is globaly not desired, only needed in one special case, for the other cases the current user should not be notified.  

Any idea for workaround? To send the email to current user only for this one special event in the special workflow?

1 comment

You'll need to find or write something that can ignore their desire not to be spammed by their own changes.  (Note that the global setting is a fall-back - it's used when a user has not actively made the choice by changing their profile)

Off the top of my head, ScriptRunner, JETI, JEMH and several other add-ons allow you to write or configure functions for this.

Comment

Log in or Join to comment
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,242 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot