Hi guys - I'm using both Scriptrunner and Jira CLI to manage user accounts and manage custom fields in our large Jira instance - we've recently been hit by a flurry or spam accounts in the run up to a trade show
Currently we are making the calls as spam, then manually deleting them, but tidying up the created accounts afterward is a pain in the bum.
What I'd quite like to work out, is how when we move an incident into **SPAM** that we would delete the incident, and any created user accounts
Equally for the existing spam accounts (some of which have caused loops) I want to work out how we can delete any associated comments, or change the ownership of those comments to a dummy account and purge them. We've got almost 1000 in that state, and since our helpdesk manager left a year ago, I wasn't aware of how bad it had gotten.
Has anyone come up with a decent solution for managing this? I'd like to make sure that we can handle this in an appropriate way moving forward, so I'm open to ways that this can be acheived
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot