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Mobile Oauth Authentication Redirects Wrongly Due to Absolute URL Reference and Context Path

Hi Team,

1) Installed Google SSO add-on in Jira v7.3.7

Add-on details:

Add-on Name: Google SSO for Jira

Add-on Version: 3.0.3

Add-on key: com.appfusions.googlesso.googlesso-Jira

Vendor: App-Fusion

2) Setup the Authentication between Jira and Google.

3) Enter the Jira URL (https://xxx.xxx.gi) in a mobile browser and click on authentication (Sign In with Google) then it redirects to the wrong URL.

https://xxx.xxxx.gihttps//xxx.xxx.gi/plugins/servlet/mobile#myjirahome

4) Logging in will result in an empty page, with this URL:

The site can't be reached

https://xxx.xxxx.gihttps//xxx.xxx.gi/plugins/servlet/mobile#issue/PT-001 is unreachable.

ERR_ADDRESS_UNREACHABLE.

Please suggest me on this BUG.

Regards,

Prasad

2 comments

Hi Prasad,

yes at the first glance this could be a bug or a configuration Issue. I assume it's working fine on a Desktop browser? If so it might be more in the Bug category.

So your first port of call should be the App-Fusion's Support, to see if the can help you..

Alternatively, Google Supports SAML, there are a few SAML based SSO Plugins in the marketplace (including ours). Maybe worth to install a eval of one of these to compare results.

The below query will show you the available SAML Plugins in the marketplace. https://marketplace.atlassian.com/search?query=saml

Here is also a video, how you would configure our plugin against Google/GSuite.


Cheers,
  Christian

Hi, @Christian Reichert _resolution_ Thanks for your response.

Yes, it's working on the Desktop browser. And as per the document, i have configured Google SSO for JIRA.

https://www.appfusions.com/display/GAPPSAUTHJ/Documentation

Ok, I will check with the AppFusion support team and as well your plugin.

Note: You are stating that it might be a bug category in JIRA or Google SSO (Add-on)?

Regards,

Prasad

Yes if it word on Desktop but not on mobile - the first router I would suggest is the plugin vendor. As it would not sound like Atlassian Issue.

Cheers,
Christian

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