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Hello Friends,

Currently am working one project. In that project there are 3 sub-task. My question is When i close the 3 subtask the main ticket shlould be close automatic is it possible or when i done with 2 sub-task(close) and 1 subtask is open --> the main should ticket should not be close when 1 sub-task is open & how it's work?

 

thanks.

1 comment

Hi

Yes, it is possible but you need add-ons to do this. Thera are plenty of add-ons that can do both scenarios. I use script runner to achieve both scenarios.

 

Regards,

Sebastian

Like CHILLAMCHARLA VARUN likes this

Hello Sebastian,

We are using script runner can you help me how to work?

 

thanks.

Hi

Regards,

Sebastian

Like CHILLAMCHARLA VARUN likes this

I hope that my question help you :) If it was, please mark my answer as accepted :)

 

Regards,

Sebastian

Like CHILLAMCHARLA VARUN likes this

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