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I have been researching lately the capability to hide custom fields at the user level. After reaching out to Atlassian support, I was told there is no built-in function to do this and that issues can be blocked but not specific content.
Never one to back down from a challenge, I have been trying to figure out the best way to build this feature myself. We are on a cloud instance, and thought perhaps coding a quick post function that if a user is associated with a certain group when the ticket is created, the specified custom field will be hidden to them.
While the Nunchucks builder does help me build the code for this (thank goodness, I am terrible at scripting), I can't figure out exactly how to "hide" the field.
Has anyone experimented with this at all? Any help would be greatly appreciated!