I'm keen to use JIRA to provide data and insight to plan and measure improvement activity. My background is Development, over the last 5 years I've been leading on integration development activity which has used the Atlassian tool-set for the last 3 or so years. Now I've taken a Quality Assurance post to see how lessons learnt can be shared and to ask better questions sooner.
My current focus area is estimating and Story Points. I know it's not healthy to estimate tickets in time but I feel we're missing something if there isn't correlation between Story points and elapsed time (at the moment 5 point and 2 point tickets look no different on time-in-status charts). So I wonder how others plan story points - do they reflect value to the customer, complexity or effort or something else?
Have you been able to demonstrate improvement in the predictability of software delivery?
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot