I am unable to copy the existing workflow to the newly created projects

[Shaliny]

I am unable to copy the existing workflow to the newly created projects also i am unable to copy the workflow schemes..even though when copied nothing is reflecting

[Shaliny]

Also unable to activate the workflows copied.

[KAGITHALA BABU ANVESH]

Hello @Shaliny ,

is it, the team managed?

can we get more information, please?

Thanks,

Anvesh

[Shaliny]

Hi Anvesh,

Yes its our customers team who is managing it. But we create these projects and handover to them according to their requirements,.

Let me know how can we resolve this ? 

[KAGITHALA BABU ANVESH]

Hi @Shaliny 

I didn't find any workflow-changing documentation for team managed projects. new status / transition i found. 

please check the below documentation.

https://support.atlassian.com/jira-software-cloud/docs/manage-how-work-flows-in-your-team-managed-project/ 

Thanks,

Anvesh

[Trudy Claspill]

@Shaliny

To be clear, are you creating Team Managed projects or Company Managed projects? It will say which type it is at the bottom of the navigation pane on the left.

Workflows can be shared only between Company Managed projects, and those workflows are managed through the Settings > Issues > Workflows and Workflow Schemes options available to JIRA Administrators.

If you are creating Team Managed projects, those workflows are managed within the project itself and cannot be shared between projects. For multiple Team Managed projects to use the "same" workflow you actually have to construct the workflow in each project. And then those projects are not sharing a single workflow configuration. Instead they each have their own workflow configuration which just happens to be the same as a workflow configuration in another project.