i was wondering, what are solutions in your companies to log work done in the meantime of other issue.
For example - i have to reinstall windows - it lasts about 3 hours , but one hour is almost free - i just need to click "OK" from time to time. So i've done 3 other issues during installation process (1 hour).
Sum of work logged is 4 hours, but in reality it was 3 hours.
In that case multitasking is great solution, but effect is that in 8-hour workday i have much more hours of work logged.
How to make any KPI with these?
-at least 5 hour per day logged?
-stop checking worklogs and focus on SLA?
What are best practices?
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events