How to leverage JIRA to track human work outside of the activity log - Slack

[Wayne Greene]

Hey folks,

I have been wondering about how to leverage JIRA to manage all the human work for issues and bugs that goes on outside of the JIRA Activity log.  For example when dev team are all in on Slack usage, lots of the key information is located in Slack in the back and forth dialog.  There may times where we want to add a comment to the JIRA bug or issue, which we do from Slack with a Slack App, but I am wondering about how everyone handles the rest of the useful information that resides in Slack?

[Calogero Kalos Bonasia]

Do you need it for Jira Cloud? Have you tried this? https://marketplace.atlassian.com/apps/1216557/slack-jira-integration?hosting=cloud&tab=overview.

[Wayne Greene]

Yes we use that, but my question was more about what about all the dialog that occurs in the slack channel,   lots of information is lost there, unless every Slack message is done as a comment....