I have been using Jira for almost a year now but I still feel like I do not know it completely and would like to know the software inside out. I do not have the benefit of having the technical background, but I do have the benefit of having implementation, and 25 years of service bureau knowledge. Please help guide mw through this product and all the the Atlassian products for all the knowledge I can receive. Thank you in advance for your time and assistance!!