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Error 401 JIRA Rest Error

Adeyinka Alayo (NG)
Adeyinka Alayo (NG) Apr 17, 2019

I have been getting this error while pushing issues from testrail to jira . This error started all of a sudden without any changes to the integration set up as we have been using it for a while 

 

Plugin "Jira_REST" returned an error: Invalid user or password or insufficient permissions for the integration user (HTTP code 401). Please check the Jira User value in the Integration and/or User Settings has been configured correctly.Capture.PNG

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3 comments

Brian Dunn
Brian Dunn Apr 23, 2019

Same here, myself and two other co-workers can no longer push and get the same error message.

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Zaldy Parian
Zaldy Parian
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Apr 29, 2019

I have the same error after updating our TestRail with API-token based authentication. We received instructions that the 3rd-party cookie based authentication will no longer work after 29/04/2019. We changed it to token based; but this annoying error message. And we have to manually add a defect in Jira until we find a solution to the error.

I'm keen to know the fix for this error message.

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zubin
zubin May 16, 2019

facing the same issue while using the "push" feature

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