Board Query excludes Epic Issue Type
The filter from your Agile Board is used to find the epics to display. Sometimes this filter has been configured to exclude the Epic issue type and therefore the product can't access them.
For example, you may have a JQL filter query which inadvertently excludes the Epic Issue Type like the following.
project = EXAMPLE and issueType in (Story, Task, Bug) ORDER BY Rank desc
To fix this issue, adjust the board query to include Epic Issue Type, using the example above:
project = EXAMPLE and issueType in (Epic, Story, Task, Bug) ORDER BY Rank desc
Or simply remove the check on issueType entirely.
project = EXAMPLE ORDER BY Rank desc
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG