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Looking for away to set up an alert for tickets that have a due date associated with them.
Hi @Chris Rose
Did you try filter subscriptions?
This is a super interesting feature, however im looking more for something that will alert me on a specific ticket not a filter. Will this work the same? And can i specify the exact date i want?
Hello @Chris Rose,
When you subscribe to a filter, you can choose when you want to receive the email: once a day, once a week, etc., or even based on a cron expression. I guess a daily subscription to issues with due date = today would do the job for you!
You could also add a Filter results gadget on your dashboard to track overdue issues:
due <= now() and resolution is EMPTY
Hope this helps,
Thanks Manon, This is also super helpful.
- Chris R