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Dropdown options for creating tasks

Hello, dear Jira community!

We would like to create a couple of dropdown menus in the create issue window. The objective is to provide users of team to select certain questions. Something as follows:

  • Please select the area you want: Area1, Area2, ... Area N
  • Please select the question for this area: Q1, Q2, ... Qn

So when we or other area receives the Jira ticket, they already have this in mind. Is there a way to do this in Jira?

Thank you so much for the help in advance!

1 comment

Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Aug 21, 2019

Creating drop down in create issue view is quite easy.

You just need to add 'Single Select custom field to Jira and make them visible on issue create screen.

Link to create custom field for this -

Link to define where this custom field will visible -


Now on next part of problem,

Either users can search for these custom field in search screen.

Or if you want some kind of notification, you can use `Filter Subscription` or use some custom plugin using REST API.

Like Adrian Fallas likes this

Thank you so much! 


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