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Dear Atlassian Community,
we have a small team which is working intensively with a JIRA (next-gen) and Slack in combination with a handful other tools. However, JIRA and Slack turn out to be the most important tools for our daily coordination.
Fortunately, there is an official Slack app to integrate JIRA with Slack. The down side is, the integration is limited to creation of tickets and posting status updates into specific channels. We think a comprehensive integration would also notify individual users via Slack (instead of mail). What do you guys think?
Due to the fact that the JIRA Slack App is an add-on, I'm unsure where to post this feature request. Would be glad if someone could point me out where to reach out. Thank you!