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1.We are looking at using Backbone plugin to sync to JIRA databases in Development. The question is, will the backbone plugin merge and also ensure data consistency in the two
databases or are we looking at data variations from the two databases?

2. Using a plugin for synchronization - If a developer opens Ticket #999 in the development environment and a Project Manager modifies the same Ticket #999 in production, does
the modification made by the PM in production overwrites the inputs originally entered by the developer in the development environment or will the ticket #999 reflect inputs
entered by both the developer in the development environment and also inputs of the PM in the production environment?

1 comment

edwin vasquez Community Leader Aug 21, 2022

Hello @Mike Anthony ,


Backbone sync does not sync the databases. It can "duplicate" the issue on a second instance but it wont actually keep the databases in sync.

@edwin vasquez 

Since the question by Mike is QUITE old, I won't respond to that. But I will like to correct you on your remark that Backbone only "duplicates" Jira issues.

That is not correct. In fact, Backbone can sync Jira data (fields, comments, attachments) in real-time and would continue to keep any two projects in sync as long as the extension is working.

In case you have some questions or need any further clarifications, feel free to go through Backbone's landing page or reach out to us at


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