Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Change email address on account



We have some users that were contractors, have lots of history in Jira/Confluence and now are employees so I'd like to just change their email address to our company address.

Is it as simple as that or will this cause problems?

1 comment

Josh loe Rising Star Jan 17, 2019



It's not a problem, just login and change their email in your JIRA User Manager if you're using Server.  For Cloud, they'll need to login to their Atlassian Account and change their email address.  Don't DELETE, just edit and change. This should not change their username and keep their history.


-Josh Loe

Like Bob Berndt likes this

Thanks for the quick response Josh.

I did try this on a test account without a problem but the account was only associated with 1 project, it wasn't nearly as complicated as the users I need to change.

Josh loe Rising Star Jan 17, 2019

@Bob Berndt The associations in the database will not change.  You'll be fine.



I absolutely agree with Josh. There is no issue with changing the email address of a user in JIRA server. It doesn't matter how many projects, ect they are in. It shouldn't cause any problems for you.


Log in or Sign up to comment