Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Change email address on account



We have some users that were contractors, have lots of history in Jira/Confluence and now are employees so I'd like to just change their email address to our company address.

Is it as simple as that or will this cause problems?

1 comment



It's not a problem, just login and change their email in your JIRA User Manager if you're using Server.  For Cloud, they'll need to login to their Atlassian Account and change their email address.  Don't DELETE, just edit and change. This should not change their username and keep their history.


-Josh Loe

Like Bob Berndt likes this

Thanks for the quick response Josh.

I did try this on a test account without a problem but the account was only associated with 1 project, it wasn't nearly as complicated as the users I need to change.

@Bob Berndt The associations in the database will not change.  You'll be fine.



I absolutely agree with Josh. There is no issue with changing the email address of a user in JIRA server. It doesn't matter how many projects, ect they are in. It shouldn't cause any problems for you.


Log in or Sign up to comment

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you