CSV Import

[Dhrumil Anandjiwala]

Hi 

Problem 1:

I am trying to import CSV for multiple ticket. 

I am getting issue while importing Service & Service Layer.

I have 3 sub part in Service & Service Layer(custom field). But some how it is taking only one column from CSV file. It is not recognizing other two custom field. I attached 1 Screenshot with this Discussion please check once. 

You can see in that screenshot that I have 3 different column

Custom field1 (Service & Service Layer)  

Custom field2 (Service & Service Layer)  (Subpart of Custom field1)

Custom field3 (Service & Service Layer)  (Subpart of Custom field2)

but some how it is just taking Custom field1 (Service & Service Layer)  

Can you please suggest me what to do in this case.

Problem 2:

I am importing multiple line Description in CSV but some how in Jira it is taking in one paragraph 

 I want put bullet point in each line 

so what i can do in this case ?