Backup and Restore options missing in Confluence 6.3.12 version

Hi Atlassians,

I want to restore the latest available data in JIRA Prod to JIRA Test environment.

During this process when I checked the TEST Environment UI, I couldn't see the Restore option.

I was able to see it in the PROD environment, but not in TEST Environment

Please find the screenshots for your reference.

Thanks,
Navimage1-Test.JPG

 

image2-PROD.JPG

1 comment

Gonchik Tsymzhitov Community Champion Oct 04, 2017

Hi! 

 

Could you follow these steps for test env? 

 

  • Shut down JIRA
  • Delete the following hidden plugin cache directories:
    JIRA_HOME/plugins/.bundled-plugins
    JIRA_HOME/plugins/.osgi-plugins
  • Restart JIRA (These directories will be recreated on JIRA reboot with new plugin cache)

 

After check option?

If it will not appear, let's check system plugins. 

Some system plugin has been disabled.  

 

Thanks 

Gonchik

Hi Gonchik , 

Thanks for the response. Unfortunately there are no bundled-plugins or osgi-plugins available in our JIRA PROD and TEST Environment. 

I have shutdown JIRA and restarted it just now.

They are not created.

I have seen osgi,bundled plugins in Confluence.

Is there any way that we can provide access to a specific user-id with the system-administrator access from the database.

Have few tables like cwd_user, cwd_group. Is there any way that we can update specific table with permissions to specific user ?

Please suggest.

Best Regards,

Nav

Comment

Log in or Sign up to comment
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

389 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you