Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Auto Set Due Date based on a Priority of a ticket


I am trying to automate due dates based on the priority of the tickets based on a issue type. 

This is what I would like to do; 

If high priory is selected, enter 7 days from today in a due date field.

If medium priory is selected, enter 30 days from today in a due date field.

If low priory is selected, enter 90 days from today  in a due date field.


I have tried to use this one below for script runner - behaviors , but it does not work.


def dueDateField = getFieldByName("Due Date")
def Sev = getFieldByName("Priority").value

def dateToSet

if (Sev == "Critical") {
dateToSet = new Date() + 7
} else if (Sev == "Major") {
dateToSet = new Date() + 30
} else if (Sev == "Minor") {
dateToSet = new Date() + 90



What other methods should I try to accomplish this ?

Any suggestions and help will be appreciated. 

Thank you!

1 comment

Hi @Elif Alverson

You can find an answer in this post



@Dave Bosman _Realdolmen_ , we use Jira server and Automation has not been purchased.

Any other suggestions?



There is a free version called automation for jira lite 

And if you scroll to the bottom of the previous page you can find a script for scriptrunner that does the same thing 



@Dave Bosman _Realdolmen_ , 

Script you suggested has many error messages and I would like this rule to be specific to only one issuetype. 

Please see below. 



If the script is no good then you will either have to make a few modifications or use the first method with automation for jira

I'm not really good at scripting either, so i can not really assist you on that. 



@Dave Bosman _Realdolmen_ , I am not good at scripting at all.  Thanks for your help. 


Log in or Sign up to comment