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Assign notification scheme

Olivier RAJZMAN Mar 27, 2019

Hi,

I can't assign a notification scheme to my project.

 

thanks for you help

2 comments

Olivier RAJZMAN Mar 27, 2019

I don't have this option : 

Project settings and Notifications

I searched everywhere

Raynard Rhodes Mar 27, 2019

Are you a project admin? Global Admin?

Olivier RAJZMAN Mar 27, 2019

Yes, I have full authorization.

Olivier RAJZMAN Mar 27, 2019

I just want to be notified as admin in all submitted tickets... that's all....

Raynard Rhodes Mar 27, 2019

Project settings is typically in the bottom-left corner and looks like a gear/cog wheel.picture..PNG

Olivier RAJZMAN Mar 27, 2019

Yes, I have the project settings button, but when i'm on it, the "Notification" button is missing.

Raynard Rhodes Mar 27, 2019

If you go to project settings > Notifications (towards the bottom on the left side) you'll see an "Issue Created" event. Add your role/group to that notification and you should receive emails when that event is triggered.

Olivier RAJZMAN Mar 27, 2019

Capture.JPG

 

I'm sorry, it's in French, but I don't have the same option that you have.

About notification, All I have is "Customer notification" to edit all the emails the customer receive

Raynard Rhodes Mar 27, 2019

Are there more options below that? But it seems you're on a cloud version, but I would imagine it's the same.

Olivier RAJZMAN Mar 27, 2019

unfortunately I don't have anythink except that. Yes I'm on the cloud version....

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