We're using Jira now for some weeks and we try to make it as comfortable as possible for users. Therefore we wanted to improve several "defects" like
- custom field required at a certain point in the workflow
- staging new configuration from test- to live-system
- close subtasks automatically when story is being closed
- update custom field at a certain point in the workflow
On all these topics I've found a lot of other admins/users who needed this features. Unfortunately the answer here in the forum (and google, too) was always the same: use an AddOn - and mostly the AddOn is not for free, either!
In my opinion this list should be default Jira-functionality with no need for an AddOn. And it seems to me as if Atlassian is not willing to add those functionality to their core-functionality in order the protect the AddOn-vendors.
Some people here in the forum are not getting the point that not everyone is willing & able to use and pay extra for an AddOn which should be default functionality. And its frustrating when the answer to everything is: use an AddOn. This is not how a professional business application should work.
What are your thoughts?