How do you know if you are on Confluence Cloud or Server/Data Center?

We get this question a lot! And there is a very simple and quick answer:

 

💻 Look at the URL.

If your Confluence URL is https://<company>.atlassian.net you are on Confluence Cloud.

If the URL does not have atlassian.net in it, then you are on Server/Data Center.

 

🏠 Look at the bottom of your Home.

Another way to check is when you are on your Home dashboard, scroll to the very bottom. if you see a version of the following text with a series of version numbers, you are Server/Data Center. 

"Powered by Atlassian Confluence 7.16.0" 

Screen Shot 2022-01-20 at 11.30.00 AM.png

 

We hope this helps but don't hesitate to drop a question below if you have any.

6 comments

Andy Gladstone
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 20, 2022

@Brittany Sudlow so subtle and simple, yet so important for the community to know! It helps us help them faster and with the right answers when they know what platform they are on! Bookmarked for future reference...

Like Brittany Sudlow likes this
Pramodh M
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 20, 2022

Thanks @Brittany Sudlow will use this link to paste it in questions which will be further raised in community 😃

There are questions I have seen whether I'm on server or data center, may be updating that section will also help customers

Like # people like this
Angel Ruiz
Contributor
January 20, 2022

Yet another reason not to address: https://jira.atlassian.com/browse/CLOUD-6999
:-P

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Alex Cumberland
Rising Star
Rising Star
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January 20, 2022

Now it all makes sense about why https://jira.atlassian.com/browse/CLOUD-6999 is not being really moved forward after all this time... they need to be able to tell what type of hosting is being done and people would not be able to answer it without this distinction.

:-P

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Nic Brough -Adaptavist-
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 20, 2022

Clicking "Help", the (?) next to your profile, then finding "About <system>" will tell you Server, Cloud or DC, as well as the version if it's not Cloud.

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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 20, 2022

I like @Nic Brough -Adaptavist- Suggestion as I feel it will have longevity. At some point cloud will have custom domain support hopefully. 😉

Like Jimmy Seddon likes this

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