Can a Jira query filter show WHEN (date) a change in status occurred?

[Andy Keyworth]

We have a Jira query in a filter that pulls tickets that were pushed in a workflow from one status to another: from "In Progress" to "Work Complete". We have an existing Due Date field, for WHEN this change was supposed to occur.

What we want to know is: without adding a new field (i.e.,"Work Complete Change Date"), would it be possible to, in the same existing query filter, the date that the status change from "In Progress" to "Work Complete" occurred? Or would we have to create the new field above and populate that from, say, a Post Function?

[Valeriia_Havrylenko_SaaSJet]

Hi @Andy Keyworth 👋

Welcome to the Atlassian community!

Jira Rest APIs can be solution for you https://developer.atlassian.com/cloud/jira/platform/rest/v2/intro/#about

And if an app from the Atlassian Marketplace should become an option for you, you may want to have a look at the app that my team and I are working on, Time In Status. To filter that pulls tickets that were pushed in a workflow from one status to another: from "In Progress" to "Work Complete". 

 Just simply:

1. Choose the Status Entrance Date Report
2. Filter issues by created, updated, resolved and apply date and time ranges 
3. Enjoy your report in table, chart or dashboard view  🥳
   
   

Table view:

Chart view:

Dashboards gadgets feature will keep your finger on the pulse and track team productivity in real-time.

Add-on have 30-day free trial and free up to the 10 users.

I hope you find this helpful 🚀

[Jack Brickey]

You would need to create a new field for it to display the transition date in the filter results. I guess you could use Automation triggering on the transition to create a label that reflects the date of trigger, e.g. 07-19-24 and display labels in your columns.

[Gizem Gökçe _OBSS_]

Hello @Andy Keyworth ,

Welcome to the community!

The required data is available in each issue's history but you will need to use a marketplace app to get ready-to-go reports. Good news that report is available in our application where you can directly learn the transition dates without having to deal with Jira issue histories. The app is Timepiece (formerly Time in Status) , the oldest and leading Time in Status app in Atlassian Marketplace, which is built by my team at OBSS. It is available for both Jira Cloud, and Data Center. 

You can use the date-based reports to see the transition dates from/to a status. In the screenshot below you can see the transition dates of the issues to each status. I think this report will be spot on for your needs.

Visit Timepiece (formerly Time in Status) to explore and enjoy a 30-day free trial to experience the full range of features.

If you wish, you can also schedule a live demo. We will provide a comprehensive overview of the application and address any inquiries you may have.

Hope it helps,

Gizem

[Amay Purohit_RVS]

Hi @Andy Keyworth 

Welcome to the community !!

You can use Jira Rest APIs to capture this information

https://developer.atlassian.com/cloud/jira/platform/rest/v2/intro/#about

or you can also use a third party app as well to get this data easily. If you are open to try out one, do take a look at

Time in Status Reports 

One of the many reports which the app provides is Status Transition Details which provides the information of when the issue transitioned to which state and by whom.

The app has 20+ reports to meet a variety of time in status use cases. Do give it a try.

More Details here 

Disclaimer : I work for the vendor who built this app

[Hannes Obweger - JXL for Jira]

Hi @Andy Keyworth

welcome to the community!

The only native solution that I can think of is what Jack suggested above. This article might be a good starting point.

Alternatively, if you're open to solutions from the Atlassian Marketplace, you'll find a number of apps that operate in this space.

E.g., your use case would be easy to solve using the app that my team and I are working on, JXL for Jira. 

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields - including all JSM-specific fields - much like you’d do in e.g. Excel or Google Sheets. It also comes with a long list of so-called history columns that aren’t natively available, including date/time of transition from [status] to [status], time in [status], time between [status] and [status],  and many, many more.

This is how it looks in action:

As you can see above, you can easily sort and filter by your history columns, and also use them across JXL's advanced features, such as support for (configurable) issue hierarchies, issue grouping by any issue field(s), sum-ups, or conditional formatting.

Of course, you can also export your data to XLSX (Excel/Google Sheets) or CSV.

Any questions just let me know,

Best,

Hannes

[Mehmet A _Bloompeak_]

Hi @Andy Keyworth

Welcome to the Atlassian Community!

Jira doesn't have a built-in solution for status transition dates. If you prefer using a marketplace app, you can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app.

To get a report of status transition dates, you can have a look at Status Count And Entry Dates report. Entry date(see In Development, Ready for Testing, In Testing, In Development columns.) is status transition date and status count(see #In Development, #Ready for Testing, #In Testing, #In Development columns) is how many times an issue is entered to this status.

App Features:

• This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, resolution time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).

• You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
• Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
• You can set different duration formats.
• You can export reports in CSV file format and open them in MS Excel.
• You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
• You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

For further details, you can have a look at Status Time Reports How to Videos.

If you are looking for a completely  free solution, you can try the limited version Status Time Reports Free.

If you have any questions, feel free to schedule a demo with us.

Hope it helps.

[Luis Felipe Studzinski Santos]

@Andy Keyworth 

Hi,
Check out this option. This free app shows the dates of entry in the statuses. You can't use it in a filter, but you will have the information and you can make the necessary comparison in some other way, such as Excel.

https://marketplace.atlassian.com/apps/1222051/status-time-reports-free-time-in-status?hosting=datacenter&tab=overview